FAQ

Frequently Asked Questions About PassportUSA

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For Candidates

Joining the PassportUSA Program

We are currently, primarily hiring registered nurses. However, we currently staff registered nurses, physical therapists, medical technologists, occupational therapists, and speech language pathologists in healthcare facilities all over the U.S.

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We work with candidates from all over the world. We currently have candidates in our program from over 60 different countries around the globe.

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You may apply at any time on our website, however, to qualify to join our program you must have the following:

  1. You must have passed NCLEX (does not need to be active).
  2. We require our registered nurses to have at least 1-5 years of previous experience performing bedside patient care as a nurse and you must be currently working in a hospital, performing bedside patient care at the time of your application. The length of experience required may be increased or decreased based on factors such as but not limited to:
    • Quality of hospital
    • Nurse-to-patient ratio
    • Client facility requirements or specifications
    • The relation between previous experience and future practice

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We require work experience because we want you to be successful here in the United States. If you came here with no current work experience, that would hamper your success. We want you to know that one of the main reasons Health Carousel, PassportUSA is so successful with prestigious healthcare facilities in the USA is because we provide quality service and quality healthcare professionals. We partner with wonderful facilities who will help our candidates thrive in their careers. We are very aware of the fact that our healthcare professionals are caring for ailing patients and it is our duty to make sure these patients are being cared for by competent healthcare professionals. We feel so passionately about this, that we require you to maintain your work experience during your visa processing so that we can confidently place you in a position where you will be successful at improving lives and making healthcare work better in the USA upon arrival.

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Nothing. We do not charge our healthcare professionals any fees nor will we take money from your paycheck once you are here. This is part of our commitment to you. We are making an investment into your life and career in the USA.

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Please go to passportusa.com/apply to register with us.

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Visas and Licenses

The National Council Licensure Examination (NCLEX) is for the purpose of determining if it is safe for you to begin practicing as a nurse in a U.S. healthcare facility. You can only obtain a U.S. RN License after passing the NCLEX.

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Please click to read this article where we have detailed out the steps you need to take to apply for NCLEX.

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No. Once you have passed it, you will not need to take it again! The NCLEX allows you to obtain a U.S. State Nursing License and even though your U.S. State License may be expired, your NCLEX is not expired. PassportUSA’s professional licensure team will help you navigate the intricacies of endorsing your NCLEX to the U.S. State Board of Nursing where you will be assigned.

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We file the EB-3, Green Card visa for all of our nurses! It allows you to stay in the USA permanently and you will even have the opportunity to become a U.S. citizen eventually should you choose to do so.

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Yes! If you are a part of our PassportUSA team, we cover your visa filing costs, including your NVC visa fee bills.

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Yes, you can bring your spouse and/or children under the age of 21 with you. Since we encourage our healthcare professionals to bring their spouse and/or children with them to the USA, we also gladly file their eligible family members’ visa petitions! We do not charge you for the attorney’s fees associated with the filings however we do require you to pay us back for their associated visa filing fees (our attorneys will pay on your behalf to avoid delays in processing) before arriving to the USA. PassportUSA also allows you to bring them as soon as you deploy to the USA.

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IELTS and VisaScreen

The IELTS is the International English Language Testing System that the U.S. requires nurses to pass in order to obtain a VisaScreen Certificate which is required in order to obtain the EB-3 Green Card visa.

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No, you do not. Our PassportUSA IELTS Academy is set up exclusively for members of our program and they will have immediate access once they join! If you are a member of our team, we will pay for resources on your your behalf, you will have a coach to help you achieve results and we also have an IELTS Program Manager who will assist with remediation to make sure there is no learning gap to prepare you for taking your English exam!

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There are two types of IELTS however you will be required to pass the IELTS Academic in order to obtain your required VisaScreen certificate.

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It’s a certificate you receive for having a comprehensive screening service completed that evaluates your credentials, education and English language skills (IELTS). This certificate is required for healthcare professionals seeking an occupational visa to work in the United States. Applicants who successfully complete VisaScreen® receive an official ICHP Certificate for the VisaScreen and you will be required to present this certificate at the time of your official embassy interview.

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No, you do not. In fact, we are going to help you obtain both your IELTS and VisaScreen Certificate!

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The Immigration Process

For the duration of your journey to America with PassportUSA, you will have an associate who is dedicated to each stage of the process. They are professionally trained to handle each step and coach you through to success. They will let you know what documents are required at each stage, coach you through how to obtain them and be your constant support on this journey. They are committed to providing you updates regarding your application and processing.

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The fact that the U.S. immigration system can be affected by different policies, directives and administrations is the reality in which we live in the USA and no one knows this better than Health Carousel since we have successfully been in business over 15 years. For this reason, we are unable to guarantee a specific time frame that your visa petition will be filed and/or approved in. As always, we continue to remain committed to our candidates dreams to live and work in the United States and we know your commitment to us will pay off. Please remember that the immigration and placement process will vary for everyone. We deal with people, state boards, credentialing agencies and various governments (in the USA and abroad), which are all unpredictable. We cannot guarantee a timeline, but we can guarantee that we will get you here as fast as we are legally, and safely able to do so. It is our mission to fulfill your American dream and to improve lives and make healthcare work better in the USA. We will make this happen as soon as we possibly can, since getting you to the U.S. and started working is the only way our business is successful.

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U.S. Assignment

Your assignment location is determined by our prestigious client facilities. We submit your resume to our client facilities who have open positions that fit your skill set and if they decide you look like a fit for their team, we will schedule a time for you to interview with them. If the client facility feels you are a good fit for their open position and they extend you an offer, this will be your assignment location. For this reason, we will not know the geographic location of your future worksite at the time you sign the agreement. As soon as it has been determined, we will disclose the location to you. We currently place healthcare professionals at 130+ prestigious healthcare facilities in 35+ different U.S. states!

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Because we want to ensure that you are successful in your new position, we provide our nurses with transition-to-practice courses before they start work and you will also go through orientation at your assignment location. You are paid for your orientation period at your assignment location.

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Yes! We feel so passionately about patient safety that we even invested in hiring a Chief Nursing Officer and internal nurse managers with decades of experience to support our medical professionals when they need clinical support. We have an online learning management system and transition-to-practice training so that you will flourish in your new work environment. These are trainings that U.S. nurses rave about and are often too expensive for them to sponsor by themselves. Again, we are currently deploying more nurses in the United States than any other company and we are constantly investing in our nurses continued education and benefits plans here in the U.S.

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Deployment to the USA

Yes! We have an entire team of travel and housing specialists who will arrange the logistics of your flight and housing. They will create a detailed itinerary for you and make sure someone from our team will be available to meet you when you arrive.

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Yes! Get ready for a warm welcome from one of our PassportUSA team members who will personally welcome you and give you the best arrival experience possible when you land on U.S. soil.

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Life in America

The weather varies by location and season. Please read our article here.

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U.S. nurses are treated well with growing, respectable careers and healthy work environments. Teamwork and collaboration are appreciated, and opportunities are available for career advancement and higher education.

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Nursing jobs in the U.S. offer competitive pay and benefits. Oftentimes our employees send money back to their families in other countries and have disposable income for savings and leisure activities.

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Some of the benefits we offer are:

  • free visa sponsorship
  • an arrival coordinator that will personally assist you during your first few days in the USA
  • an International Employee Supervisor during the entire course of your U.S. work assignment and a Health Carousel Clinical Nurse Support Team
  • continuing education allowance
  • paid time off
  • cell phone plan
  • 401(k) retirement options
  • insurances such as life, medical, dental, vision, long-term and short-term disability, professional liability, cobra insurance availability after contract
  • employment assistance program
  • and much more.

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Yes, you will have a dedicated International Employee Supervisor that will act as your liaison and assist and guide you throughout the duration of your time with PassportUSA with work and non-work related inquires. We also have a clinical nurse support team who is also here to assist you during your time with PassportUSA as well if you feel that you need extra clinical support or enrichment tips for your development. Our clinical nurse support team is comprised of our nurse manager team who together have more than 30+ years of nursing experience.

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It depends on the visa you are on. Read our article for further details.

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For more information about the American Education System, check out this article here.

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For Healthcare Organizations

USA Readiness

No candidate can enter into our program without a qualifying English exam score. You can personally confirm their English proficiency when you interview them. There are no surprises and candidates who are not from a native English speaking country must pass either IELTS or TOEFL.

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Yes. All candidates will be licensed in the state in which they are working if licensure is required. Medical technologists will all be ASCPi or AMT certified and state-licensed if a requirement of the state in which they are employed.

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Candidates are contractually required to drive and they know this before signing. For home health candidates, driving instruction is provided by PassportUSA. Also, PassportUSA will leverage its resources to provide an opportunity for candidates to purchase a car.

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PassportUSA will typically hand-deliver candidates to their destination and in most cases assist with start-up initiatives like opening a bank account, finding the grocery store or setting up Social Security. PassportUSA also employs arrival coordinators whose goal is to ensure a stress-free arrival and start.

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The Process

Depending on the review for licensure and qualifications for the position, the interviews can usually be set up within 48 business hours.

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PassportUSA staffs an internal team of attorneys, travel/housing coordinators and credentialing experts that handle all immigration logistics. Some scenarios do require teamwork between PassportUSA and the client to find adequate housing.

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On The Job

Yes, PassportUSA ensures that professionals complete any annual competencies that are required by your facility. We would request that a list of these competencies be sent to Health Carousel before a professional begins work so we can make sure the requirements are met.

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Candidates are offered three weeks of paid-time-off (PTO), and approval must be given by both your facility and PassportUSA. PassportUSA does have International Employee Supervisors who instruct candidates on the PTO process and how to properly request it.

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PassportUSA screens all candidates beforehand; furthermore, policies are covered once again in the interview. We work with many systems that require the same policy. But for good measure, clients should provide specific hiring policies prior to the interview.

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They can; however, to select a candidate who can float, PassportUSA must thoroughly screen the candidate for job requirements and ensure they are comfortable to float. If you expect a candidate to float, you must notify PassportUSA ahead of time.

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Contract and Billing

Yes, they are based upon the agreed upon terms in your signed contract.

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During the course of the assignment, there are no other costs, no fees, other than hours & mileage for home health. At the end of the assignment, there’s no conversion fee; however, if a visa transfer is required, fees may apply if necessary.

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PassportUSA offers platinum-level comprehensive health insurance, including vision and dental insurance to all of our employees. We can provide you with a benefits sheet of what is offered to our candidates.

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PassportUSA does offer a discounted rate while the candidate is in orientation.

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The orientation discount will be stated in the individual Assignment Confirmation letter. The orientation period will also be stated in the assignment confirmation letter. It is generally 4-8 weeks, but can be extended if necessary for the particular candidate.

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End of Assignment

The employee can convert for no fee after the assignment period is completed. The assignment period will be indicated in the specific assignment confirmation letter. Generally it is orientation plus the greater of 36 months or 6,240 hours.

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The replacement employee would not step into the contract at the point another employee leaves. The new assignment period would be based on the new employee and a new assignment confirmation letter for that employee, which would likely be the standard assignment period of orientation plus the greater of 36 months or 6,240 hours.

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Still need help? Send us an email!

For any other questions, please write us at recruiter@passportusa.com or call us at +1 513.729.9864.

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