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Face-to-Face Relationships Key to Success

Face-to-Face Relationships Key to Success

Our clinical nursing team and account managers frequently visit our client facilities to see how are nurses are performing, spot opportunities for enhanced patient care, and to celebrate exemplary achievements. We feel these interactions are critical to the success of the PassportUSA program. Detailed in this article are just three of the many ways the PassportUSA team works to build strong face-to-face relationships with our clients and nurses throughout the duration of our partnership.

Foreign-Educated Nurses Rack Up Daisy Awards

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Shown below are the most recent PassportUSA nurses that have received or been nominated for a Daisy Award by colleagues or patients at their assigned U.S. healthcare facility. Nothing speaks more to the high quality, compassionate care that our nurses provide than being a recipient of the Daisy Award.


    • DAISY Award Winner – AJ

      DAISY Award Winner – AJ

      Allan Jason (AJ) won the DAISY Award from his facility! Exemplary work AJ! AJ specializes in telemetry and has been nominated several times for the …
    • DAISY Nomination – Maita

      DAISY Nomination – Maita

      Maita received a DAISY nomination from a patient for her attentiveness and passion for nursing! Congratulations Maita! "This morning my unit manager gave me this …
    • Q2 2019 DAISY Award Winner – Mike

      Q2 2019 DAISY Award Winner – Mike

      PassportUSA presented in person the DAISY award to our RN, Mike! Congratulations Mike! Fantastic performance and care. Mike is currently working in Iowa. He is …

Face-to-Face Relationships Key to Success

image_pdfimage_print

Our clinical nursing team and account managers frequently visit our client facilities to see how are nurses are performing, spot opportunities for enhanced patient care, and to celebrate exemplary achievements. We feel these interactions are critical to the success of the PassportUSA program.

Detailed below are just three of the many ways the PassportUSA team works to build strong face-to-face relationships with our clients and nurses throughout the duration of our partnership.

Quarterly PassportUSA DAISY Awards

The DAISY award is a prestigious award given to RNs that stand out for their positive, consistent efforts to help patients and teammates and for a love of their work as a nurse.

Every quarter, the PassportUSA DAISY award committee selects one of our working nurses to be recognized for their excellence in nursing practice. Our committee receives numerous nurse nominations each quarter, but only one nurse is ultimately selected to receive the prestigious award.

Our clinical nursing team makes an in-person site visit to present an award certificate and a hand-carved statue of “The Healer’s Touch” to the nurse.  The winner’s manager and co-workers attend the award presentation as well. Further, PassportUSA provides all nursing unit members with Cinnabon pastries! (Visit daisyfoundation.org to learn the whole story behind the DAISY Award and why Cinnabon is a traditional part of the award ceremony.)

All of our award winners and nominations are featured in our Nursing Superstars Blog. We are proud of you all!

Group Celebrations

Our Vice President of International Operations, CNO, clinical nursing team, and International Employee Supervisors can be spotted quite regularly at picnics, barbecues, and holiday celebrations organized by our working nurses or their facilities. We are happy to be invited and attend celebrations across the USA. We believe that a great working relationship can be strengthened by shared experiences outside of the workplace!

Business Reviews

While PassportUSA enjoys awards and celebrations, we realize our purpose is to help our nurses and clients provide exemplary patient care. That is why regular Business Reviews are critical. These meetings include a status update on the relationship, a review of clinical performance, an assessment of future staffing needs, and discussions on the effective use of HealthStream and ATI nurse onboarding and training resources.

The featured image for this article shows the PassportUSA Director of Nursing and Quality Improvement, Donita and PassportUSA Account Manager, Miriam on a  Business Review at one of our client hospitals in South Carolina. They had the pleasure of meeting our first two PassportUSA nurses to arrive at this hospital – Min Jung, CVOR, and Alvina, OR. Donita and Miriam also spent a considerable amount of time in discussions with the hospital administration regarding our Transition to U.S. Nursing Practice program and best practices for international nurse on-boarding.

Everybody at the hospital was incredibly excited for additional nurses to start soon and we are looking forward to visiting again!

We Care – We Are Accessible

PassportUSA cares about our nurses and the quality of care they provide to patients. We also aim to please our client healthcare facilities. And while we are always available via phone and email, we realize that in-person meetings and celebrations are critically important. That’s why our management team visits 1-2 client facility locations each week.

If you would like to be part of a program that places patient care first, but recognizes that happy, well-trained nurses are key to success, then click on the button below to learn more.

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Nurse Manager Praises International CVICU Nurse

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Eric, a RN working in CVICU at a PassportUSA client hospital in Indiana, received an outstanding annual performance review from his nurse manager that we just had to share.

Eric scored an average of 4.75 out of 5 stars on his latest review measuring 8 critical dimensions of nursing success, and his clinical manager had some great comments we just had to share.

“Eric is an asset to our team. He is extremely knowledgeable and skilled with his patient care. I would like him to teach more. He provides excellent care so that would be fantastic. I love having him on the unit and as part of our healthcare team because he is so positive and refreshing.”

Further Insight on Foreign-Trained Nurses

With comments like the one above we dug deeper into what makes him, like so many other internationally trained nurses, a welcome addition to his U.S. nursing team. Here’s further insight from Eric’s nurse manager.

What advice would you give to other U.S. healthcare facilities considering using foreign-trained nurses?
“These nurses are exceptional caregivers, extremely reliable, and knowledgeable in the care they provide. They are compassionate and treat everyone with a high degree of respect and regard. They never have any complaints about being over whelmed or having a bad day. They are a fabulous addition to our healthcare team. ”

In your opinion, what are the best qualities of internationally-educated nurses?
“They do not complain, they are always on time, willing to help everyone, are great under pressure, and just genuinely enjoy their job.”

In what areas/job-functions do they initially require the most assistance?
“Communication. Initially they can be quiet individuals.”

“They do not complain, they are always on time, willing to help everyone, are great under pressure, and just genuinely enjoy their job.”

In your experience, how long does it take for a foreign-trained nurse to be able to perform similarly to a U.S.-educated RN?
“They function as well as a U.S. nurse within the first 6 months of being here on the floor.”

PassportUSA alleviates nurse staffing problems by matching international candidates at leading healthcare facilities across the USA.

Want to learn more about what makes PassportUSA nurses a great fit for facilities of all sizes? Or want to learn more about how you can join our program as a healthcare professional? Click the button below to get more information on our services.

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